Our custom app makes ordering simple, fast, and convenient for foodservice operators. Explore step-by-step instructions and tools to speed up your daily orders and keep your back-of-house running smoothly.
Built For Busy Kitchens, Late Nights, And Next-Day Deliveries
The Atlantic App brings our full catalog to your fingertips. Browse over 8,000 items, track deliveries in real time, view order history, and communicate directly with your sales rep — all from one secure, easy-to-use platform. Designed for restaurants, schools, healthcare, and hospitality, the app makes ordering faster, more intuitive, and more reliable than ever.
App Guide
Getting Started
Download & Access the App
The Atlantic Ordering App (powered by Pepper) works on both mobile and desktop.
On mobile, key tools appear in tabs along the bottom of your screen.
On desktop, you’ll find those same tools in a left-hand menu.
Logging In
Tap Sign In on the app’s landing page.
Enter your email or mobile number (whichever you registered).
Enter the verification code sent to you via email or text.
You’re in! Start browsing and placing orders.
Turn on notifications to get alerts about order confirmations, delivery updates, and chat messages.
Navigating the Main Tabs
Order Guides
View and order from pre-curated lists of your most frequently purchased items.
Catalog
Search the full Atlantic product range using categories, keywords, or barcode scanning.
Orders
View past orders, check order status, or reorder with one tap.
Chat
Message your Atlantic representative directly for questions, substitutions, or delivery updates.
App Guide
Placing & Managing Orders
Building an Order
Open the Order Guides tab to see your regularly ordered items.
Tap the red plus (+) to add items to your cart.
Adjust quantities using the + and – icons or by typing directly into the box.
Tap View Order at the bottom to review your cart.
Select your delivery date and add any notes or PO numbers.
Tap Submit Order — and you’re done!
Using the Catalog
Need something new or seasonal?
Go to the Catalog tab to browse Atlantic’s full product range.
Use search, filters, or barcode scanning for quick access.
Save frequently purchased items to a Saved Cart for faster checkout next time.
Reviewing Orders
Tap the Orders tab to view all recent purchases.
Select an order to see details, item quantities, and delivery status.
To reorder, simply tap Reorder from that screen.
App Guide
Customizing Your Experience
Creating Custom Order Guides
Organize your staples by day, location, or menu type.
Tap the Order Guide name at the top and choose New Order Guide.
Name your list (e.g., Monday Orders).
Browse products and tap the star icon to add favorites to that guide.
Return to your Order Guides tab to view or edit your new list.
Editing Order Guides (Advanced Tools)
To access editing options:
Tap the box and pencil icon above the search bar.
Choose the tools you want to modify or reorganize your guides.
Managing Delivery Dates
Tap the pencil icon next to your delivery date to select another available date.
Choose from dates offered in your delivery schedule.
Reps or admins can override dates if needed.
Managing Your Profile
Keep your account info and notifications current:
Tap your profile icon (initials) in the top left corner.
Select View Profile to update contact info or notification settings.
Choose which alerts you want to receive — order confirmations, delivery updates, or new chat messages.
Need Help?
The Help tab in your app includes:
Troubleshooting articles
Additional video tutorials
Direct links to contact your sales representative or support team
If you’re new to the platform, start with your Order Guide to place your first order — or explore the Catalog to see what’s new.
Happy ordering!
If you have trouble using the Atlantic App, fill out the form below to report technical issues or errors. Our team will review your submission and work with our developers to resolve the problem promptly.
