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Find answers to the most common questions about Atlantic Food Distributors, from ordering and delivery to products, policies, and services.
We are a broadline foodservice distributor supplying restaurants, schools, healthcare facilities and other businesses with high-quality food, beverages and non-food items across Ohio.
Founded in 1960, Atlantic has proudly served the foodservice industry for more than 65 years.
Our headquarters and primary distribution facility are located in North Canton, Ohio. We also operate a dedicated meat processing facility, The Protein Specialists, located in Cleveland, Ohio.
We deliver across Ohio using our own fleet of temperature-controlled trucks to ensure timely and reliable service.
Our range includes seafood, meat and poultry, dairy and eggs, frozen foods, produce, grocery and canned goods and non-food restaurant supplies.
We stock over 8,000 core items from trusted national and regional brands. In addition, customers have access to more than 100,000 SKUs through our expedited special-order program, allowing for an expanded selection beyond our daily inventory.
Yes. Through our expedited special-order program, customers can request access to more than 100,000 additional SKUs. Contact your sales representative or submit a product request through the Atlantic App to explore availability and lead times.
Yes. We collaborate with many vendors who prioritize sustainability, ethical sourcing, renewable energy, and reduced-waste packaging.
If an item is unavailable, we’ll notify you immediately and recommend comparable alternatives to minimize disruptions.
Orders can be placed anytime through the Atlantic app, our website or by contacting your sales representative. The app lets customers browse catalogs, view products, manage deliveries and track orders — all in one convenient platform.
Yes. Anyone can explore our product catalog, but pricing and ordering features are available only to registered customers.
Complete the Become a Customer form on our website, and our team will contact you to finalize your account setup.
Atlantic offers some of the lowest minimum order requirements in the industry—ask your representative for current details.
Contact your Atlantic representative or our Customer Support team to update billing, delivery, or contact details.
We deliver six days a week, with same-day delivery available in select areas.
Yes. Our trucks feature separate freezer, cooler, and dry compartments to maintain product quality and safety.
Yes. Through our concierge-style service, our drivers can deliver products directly to your specified storage locations.
We are HACCP and HACCP-Seafood certified, ServSafe certified, OSHA compliant, and regularly inspected by the USDA and the Ohio Department of Agriculture.
All products are transported in multi-zone, temperature-controlled environments with continuous monitoring from our warehouse to your delivery point.
Our recall process allows immediate identification, isolation, and communication with affected customers to ensure safety and transparency.
Beyond the Box is Atlantic’s business-optimization program for restaurants and foodservice operators. It helps members protect margins and simplify operations through menu and back-office support—plus preferred partner programs and discounts on uniforms, supplies, training, and other essential tools.
Customers can join Beyond the Box by becoming a member of Dining Alliance. To get started, submit the Beyond the Box Enrollment Request form, and a member of our team will follow up with next steps. You can also contact your FSC for details and eligibility.
Visit our Vendor Support page to learn about partnership opportunities and submit your interest through the Vendor Interest Form.
Yes. We partner with suppliers that demonstrate responsible sourcing, ethical practices, and sustainability initiatives.
Visit our Careers page to view open positions or submit a general application.
We offer a competitive benefits package that includes paid vacation and sick leave, medical insurance, prescription drug coverage, dental insurance, vision insurance, life insurance, disability coverage, and a 401(k) retirement plan.
You can contact our support team through the Atlantic App, our Contact Us page, or by phone during business hours.
You can reach us by phone, email, or through the Contact Us form on our website for general inquiries.
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